While we hope you love your purchase, you may exchange or refund your purchase by retaining your invoice and returning your purchased item(s) in accordance with our policies. Please contact us with the details of the item(s) you wish to return, and our team can assist you.
All original shipping charges are non-fundable.
All return shipping must include tracking and return shipping charges are your responsibility except in the case of an error by Worthington Motorcycles. Alternatively, you can return your item(s) by visiting our physical store at 5 Kangoo Rd & Central Coast Hwy, Somersby, NSW 2250
Once return item(s) are received, a refund or exchange may be organised for the value of the original purchase, less any applicable handling/restocking fees.
Worthington Motorcycles reserves the right to issue a refund or exchange at its discretion in accordance with its policies. Our policies do not exclude or replace your rights under the Australian Consumer Law.
If you change your mind, we may offer you a refund or exchange if:
* All original tags are attached and all original packaging is returned with the item(s), including instruction manuals and accessories;
* Your item is unworn, unused, and in its original condition;
* If your item is electronic, the original security seal is intact; and
Please contact us if you need assistance with assessing whether you will be offered a refund, store credit, or exchange in accordance with our policies.
We will not accept clearance item(s) (marked as ‘clearance’ or ‘reduced to clear’) as a change of mind returns. Subject to availability, we may instead provide an exchange in accordance with our Exchange Policy below.
We will not provide a refund or exchange on the following item(s) unless it fails to meet a consumer guarantee:
We know it can be hard to find the right fit, so our team is happy to assist with an exchange, subject to availability, for an identical or similar item of equal value, provided your item(s) meet our criteria:
*All original tags are attached and all original packaging is returned with the item/s, including instruction manuals and accessories;
*Your item is unworn, unused, and in its original condition;
*If your item is electronic, the original security seal is intact; and
Where an exchange cannot be facilitated for any reason, a store credit for the original purchase price may be provided.
Any returns whether for refund or exchange, must be accompanied by either of the following as proof of purchase:
Refunds will be given using the original method of payment and may take up to 10 business days to process, provided your item(s) meet our criteria:
Your item/s are not listed in the exclusions list.
